Payment & Refund Policy
Clear terms, no surprises. Here's exactly how payments and refunds work at Orbex Studio.
Payment Structure
Discord Server Setup
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50% paid upfront before work begins
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Remaining 50% due once the setup is completed
Discord Bot Development
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50% paid upfront before development begins
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A semi completed version may be provided during development for review
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Full source code is delivered only after the remaining 50% is paid
Discord Server Review & Maintenance
- 100% paid upfront before the review begins
Looking for available payment methods? Check the dedicated Payment Methods page for details.
Refund Policy
Once work has started on your project, refunds are not possible.
If you wish to cancel before work begins, your upfront payment is refundable. Note that exchange or transaction fees may apply depending on the payment method and currency used, and these fees will be deducted from the refunded amount.
Revisions
Each service plan includes a set number of revisions, outlined at the time of order. Once that revision limit is used, any further changes will be treated as additional work and billed separately.
Have a question about your specific order? Reach out to us on Discord and we'll sort it out.